Every IT request, routed to the right person.

Staff raise issues in Teams, by email or on the portal. VektaDesk sends each one to the right IT section, tracks it against your SLAs and keeps everyone updated.

Smart routing

By category, department, site

SLAs

Business hours, alerts, escalation

Teams & email

Updates where people are

Multi-tenant

Your structure, your rules

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IT Service Desk

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